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Hotels, Resorts & Clubs

The hospitality industry today is an increasingly competitive market for all businesses involved.

Whether in the hotel, casino, resort, club or restaurant industry, there is increased pressure to provide the highest levels of customer satisfaction to win invaluable word of mouth endorsement.

Professional operators in this sector have quickly realised how two way radios help in providing fast customer service and the effective management of employees across different departments including security, safety, front of house, housekeeping, maintenance, banqueting, kitchens, restaurants, shops and car parks.

Kenwood's NEXEDGE® digital two-way radios are in use at some of the largest and most exclusive hotels, resorts and casinos in the world, where two-way radio communication keeps guests feeling safe and significantly enhances operational efficiency and customer satisfaction. For example, front of house can make sure that housekeeping are able to prioritise which rooms are prepared first and in turn, housekeeping can contact laundry and stores for additional linen, guests' amenity kits and so on. The same would apply to security and safety within the building and its grounds, especially in the event of a security breach or in an emergency situation where the safe and fast movement of large numbers of people will need to be managed.

Smaller hotels are likely to use peer to peer hand held two-way radios, while larger establishments such as resorts will probably employ a trunked system with a separate channel for each department.

Whatever the size of hospitality business, there's a Kenwood NEXEDGE® two-way radio solution to suit; ensuring operations run smoothly and efficiently and that guests and safe and happy.

For more information on Kenwood NEXEDGE® digital two-way radios and walkie talkies in hotel, resort and club operations, please click here to post an enquiry.

Click here to read the case study on Kenwood NEXEDGE® at The Venetian Resort Hotel and Casino, Las Vegas, or here to find out how NEXEDGE® helps Stoke Park maintain its exceptional Five Star service levels.

 

 

Key Features & Benefits

 

Security

• Kenwood NEXEDGE® digital two way radios and walkie talkies offer secure connections without interruptions and the risk of information leaks.

• Kenwood NEXEDGE® digital two way radios and walkie talkies offer inherent security against casual electronic eavesdropping via its NXDN^® digital air interface. It also includes NXDN^® voice & data scrambling for security against external threats while providing confidentiality within the same system and talk group. Inter-network links are further secured through encrypted VPN tunneling.

Economy

• Kenwood NEXEDGE® digital two way radios and walkie talkies feature Analogue/Digital Mixed Mode which, unlike some other brands, allows them to communicate automatically with your existing analogue radios whatever the make; providing a straightforward and economical way to use your existing radios while you upgrade to the benefits of digital.

Scalability

• Kenwood NEXEDGE® digital two way radio systems are designed to grow with your requirements starting with hand-portable walkie-talkies and mobile units for peer to peer communications and scaling up to trunked networks able to accommodate large user groups spread over wide areas (local, regional, national and international) through the use of base stations and repeaters.

Performance

• Kenwood NEXEDGE® digital two way radios and walkie talkies reduce external noise, making them ideal for noisy environments.

• Kenwood NEXEDGE® digital two way radios and walkie talkies are compact, lightweight, rugged and easy to set-up and use by design.

Coverage

• Kenwood NEXEDGE® digital two way radios and walkie talkies deliver strong, clear signals over a much wider area than analogue systems.

• Kenwood NEXEDGE® digital two way radios and walkie talkies offer wider coverage through the greater sensitivity offered by digital narrow-bandwidth technology which also results in lower battery consumption than analogue sets.

• Kenwood NEXEDGE® digital two way radios and walkie talkies in trunked configuration and employing IP connectivity can link remote sites across great distances.

Flexibility 

• Kenwood NEXEDGE® digital two way radios and walkie talkies offer peer-to-peer or wide area trunked capabilities for local, national and international coverage.

Safety

• Kenwood NEXEDGE® digital two way radios and walkie talkies incorporate status buttons, enhanced text messaging, unit ID and man-down functions.

• Kenwood NEXEDGE® digital two way radios and walkie talkies can be programmed for both “Emergency” mode (push a pre-programmed  key to transmit a data alert message) 'Man Down' and “Lone Worker” mode (where the radio automatically transmits an alert  if it isn’t used within a preset period), giving your staff confidence in challenging situations knowing there will be backup at hand.

Efficiency

• Kenwood NEXEDGE® digital two way radios and walkie talkies can provide voice, data and tracking on the same network at the same time allowing you meaning to monitor staff movements and deploy resources effectively.

Wide Range

• Kenwood NEXEDGE® digital two way radios and walkie talkies are available in a wide range of tough, reliable hand-held walkie talkies and in-vehicle formats. These can be simple models for one-to-one communications, to more advanced radios systems with base stations and repeaters to provide extended coverage and networks incorporating sophisticated calling/signaling, messaging and logging facilities for management control.

The range is supported by a full complement of accessories including batteries, chargers, cases and belt hooks, headsets etc.

Future Proof

• Kenwood NEXEDGE® digital two way radios and walkie talkies operate in 25 and 12.5 kHz analog and 12.5 & 6.25 kHz NXDN^® digital modes – meeting spectrum requirements today and into the future.

 

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